Narrow Arrow - Terms of Service and Privacy Policy

Effective Date: April 19, 2025

1. Introduction

Welcome to "Narrow Arrow" ("we," "our," or "us"). By accessing or using our mobile game and related services (collectively, the "Services"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Services.

2. Operator Information

Operator: Adam Šlajer
Address: U Červené lávky 595, Stříbro, Czechia
Identification Number (IČO): 23055561
Contact Email: esh.game.studio@gmail.com

3. Account Registration

Eligibility: To use "Narrow Arrow," you must be at least 13 years old. If you are between 13 and 18 years old, you must have your parent or legal guardian's permission to use the Services. By creating an account, you represent and warrant that you meet these age requirements.

Account Creation: To access certain features, you must create an account by providing a valid email address and selecting a unique username. Your email address will remain private, while your username will be publicly visible on leaderboards and alongside any content you create.

4. User-Generated Content (UGC)

Level Creation: Users can design and publish levels using in-game tools. While you cannot upload external images, you can arrange in-game elements to craft unique designs.

Content Guidelines: We do not pre-screen user-generated levels. However, we reserve the right to remove any content deemed inappropriate, offensive, or in violation of these Terms. If you encounter such content, please report it to esh.game.studio@gmail.com.

Intellectual Property: By creating and publishing content, you grant us a worldwide, non-exclusive, royalty-free license to use, distribute, and display your content within our Services.

5. User Conduct

Prohibited Actions: Users must not engage in cheating, exploiting, or any behavior that undermines the integrity of the game.

Enforcement: We reserve the right to delete illegitimate runs or ban accounts violating these Terms. Banned users may appeal by contacting esh.game.studio@gmail.com.

6. In-App Purchases

Availability: "Narrow Arrow" offers optional in-app purchases, including virtual currency and cosmetic items, accessible through Google Play and Apple App Store platforms.

Payment Processing: All transactions are processed securely via Google Play Billing and Apple In-App Purchase systems. We do not store or process your payment information directly.

Refunds: All purchases are final and non-refundable, except as required by applicable law or platform policies. For refund requests, please refer to the respective platform's support channels.

7. Privacy Policy

Data Collection: We collect the following information:

Data Usage: Collected data enhances user experience, maintains game functionality, supports community features like leaderboards, and facilitates personalized advertising through third-party services.

Data Sharing: We use Google Cloud for hosting and share email addresses with MailJet for automated email verification. Additionally, advertising partner Google AdMob may collect and process limited data as described above. No other third-party data sharing occurs.

User Consent: Since we only use non-personalized advertisements, we do not require explicit consent for advertising purposes. Users are informed of our data practices through this privacy policy. However, users can still manage their advertising preferences through their device settings.

Cookies and Tracking Technologies: Our mobile applications may use cookies and similar tracking technologies to support advertising services, analyze usage patterns, and improve user experience. Users can manage advertising preferences through their device settings or the provided consent mechanism.

Data Retention: User data is retained indefinitely unless a deletion request is received at esh.game.studio@gmail.com.

8. Children's Privacy

While "Narrow Arrow" is accessible to users of all ages, we do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us at esh.game.studio@gmail.com, and we will promptly address the issue.

9. User Rights

Access and Correction: Users may request access to or correction of their data by contacting esh.game.studio@gmail.com.

Account Deletion: To delete your account and associated data, please email esh.game.studio@gmail.com.

10. Intellectual Property

All game assets, designs, and content are the intellectual property of "Narrow Arrow." Users are permitted to stream and create content featuring our game, provided it complies with these Terms.

11. Limitation of Liability

"Narrow Arrow" is provided "as is" without warranties of any kind. We are not liable for any damages arising from the use or inability to use our Services.

12. Governing Law

These Terms are governed by the laws of the Czech Republic. Any disputes will be resolved under the jurisdiction of Czech courts.

13. Changes to These Terms

We may update these Terms occasionally. Significant changes will be communicated via email or within the game. Continued use of our Services constitutes acceptance of the updated Terms.

14. Contact Us

For questions, concerns, or appeals, please contact us at esh.game.studio@gmail.com.


User Agreement

By creating an account or using "Narrow Arrow," you acknowledge that you have read, understood, and agree to these Terms of Service and Privacy Policy.